検索条件入力 ＞ 書誌詳細 ＞ 関連資料一覧：（本学所蔵）
関連資料一覧：（本学所蔵）
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件名：LCSH:Customerrelations
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 資料名所蔵館責任表示出版者出版年所在
1書影Command performance : the art of delivering quality service ( The Harvard business review book series )中央図書館with a preface by John E. MartinHarvard Business School Press1994中央５階洋 673.3||C 85
2書影Customer data integration : reaching a single version of the truth 中央図書館Jill Dyché, Evan LevyJohn Wiley & Sons2006中央５階洋 675.2||D 99
3書影Customer relationship management : concepts and tools 研究所Francis ButtleElsevier Butterworth-Heinemann2004政大院研 675||B 97
4書影Effective marketing communications : a skills and activity-based approach : pbk ( Effective management )中央図書館Alan H. Anderson and David KleinerBlackwell Business1995中央５階洋 675.2||A 46
5書影Horizontal management : beyond total customer satisfaction 中央図書館by D. Keith DentonLexington Books, Maxwell Macmillan Canada, Maxwell Macmillan International1991中央５階洋 675.2||D 61
6書影Japanese retailing 中央図書館Roy LarkeRoutledge1994中央５階洋 673.7||L 32
7書影Knowledge and value : a new perspective on corporate transformation : hbk , : pbk 中央図書館Solveig Wikström, Richard Normann [with] Barbro Anell ... [et al.]Routledge1994中央５階洋 336.3||W 72
8書影The loyalty effect : the hidden force behind growth, profits, and lasting value 中央図書館Frederick F. Reichheld with Thomas TealHarvard Business School Press1996中央５階洋 336.3||R 25
9書影Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization ( The Jossey-Bass management series )中央図書館 Jossey-Bass Publishers1993中央５階洋 673.3||D 64
10書影Relationship dynamics : theory and analysis 中央図書館James Musgrave, Michael AnnissFree Press1996中央５階洋 336.3||Mu 83
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